♍

Operational clarity for growing businesses

Your business runs on
knowledge only you hold.

Virgo transforms the unwritten rules inside your company into documented systems — so your team executes consistently, onboards faster, and scales without you as the bottleneck.

Start with a free audit → See what we deliver
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SOPs♍ Onboarding Docs♍ Process Wikis♍ Operations Playbooks♍ Training Materials♍ Role Handbooks♍ Decision Frameworks♍ SOPs♍ Onboarding Docs♍ Process Wikis♍ Operations Playbooks♍ Training Materials♍ Role Handbooks♍ Decision Frameworks♍

The problem

Most businesses between
3 and 50 people run on
tribal knowledge.

The founder knows everything. The team improvises. Every new hire restarts from zero and spends their first three months asking the same questions that were never written down.

It's not a people problem. It's a systems problem. And it compounds every time you hire, every time a process changes, and every time you try to take a day off.

The businesses that scale cleanly aren't smarter. They're better documented. Virgo closes that gap — faster than any consultant, and maintained indefinitely.

73%
of SMB founders say undocumented processes are their top operational bottleneck
9×
longer onboarding time when companies rely on verbal instruction over written SOPs
$0
is what most teams spend on documentation until a crisis forces the conversation

What we deliver

Not a PDF. A living
operating system for
your business.

Every Virgo deliverable lives in your Notion workspace — searchable, version-controlled, and updated as your business changes. Here's what we build.

i.
Standard Operating Procedures
Step-by-step process documents for every repeatable task in your business. Written for the person who will actually use them — not for a compliance audit.
ii.
Onboarding Systems
Complete new hire onboarding flows that get people productive in days, not months. Role-specific, tool-linked, and self-guided.
iii.
Operations Wiki
A centralized, searchable knowledge base for your entire team. The single source of truth for how your company works.
iv.
Role Playbooks
Comprehensive handbooks for each role in your company. What the job actually requires, how decisions get made, and what success looks like.
v.
Decision Frameworks
Documented logic for recurring decisions — so your team can act without asking you. Escalation paths, approval thresholds, judgment calls made explicit.
vi.
Process Audits
A full review of your current operations — identifying gaps, redundancies, and the three processes most likely to break as you scale.

How it works

From intake to live system
in five business days.

01
You fill out the intake form
10 questions about how your business actually runs. No calls required at this stage. Takes 20 minutes.
What we need from you Your processes, your tools, your team structure, and the three things that break most often. That's it. No slides, no prep, no meetings.
02
We build your first batch of SOPs
Within 48 hours, your first deliverables are drafted, reviewed, and ready in your Notion workspace.
What happens behind the scenes We use your intake responses to build precise, specific SOPs — not generic templates. Each one is reviewed by a human before it reaches you.
03
You review, we refine
One round of revisions included with every deliverable. Usually takes a single 15-minute Loom review from you.
Async by design No status calls. No check-ins. You record a Loom with your notes, we update everything within 24 hours. Your time is protected.
04
Your team starts using them
SOPs are published directly to your Notion workspace, organized, searchable, and ready to share with your team immediately.
Built for adoption We write every SOP for the person who will actually read it — not for a compliance officer. Clear, specific, and tool-linked wherever possible.
05
We maintain and evolve
Monthly updates, quarterly reviews, and on-demand edits as your business changes. Your docs never go stale.
Living systems, not static files Most consultants deliver a document and disappear. Virgo is an ongoing operational partner — your processes stay accurate as you scale.

Pricing

Straightforward. No
retainer surprises.

Month-to-month retainers. Cancel anytime. Every plan includes your dedicated Notion workspace, async delivery, and one revision round per SOP.

Starter
$497
per month
  • 5 SOPs per month
  • Notion workspace setup
  • Async delivery
  • One revision per SOP
  • Email support
Get started
Most popular
Growth
$997
per month
  • 15 SOPs per month
  • Full operations wiki build
  • Monthly process review
  • Priority delivery (48 hrs)
  • Slack channel access
Get started
Scale
$1,997
per month
  • Unlimited SOPs
  • Quarterly ops audit
  • Role playbook builds
  • Decision framework docs
  • Dedicated Slack access
Get started
DIY Templates
$97
per month
  • 50+ SOP templates
  • Notion template library
  • Monthly new templates
  • Self-guided setup
  • Community access
Get started
One-time intensive
The Virgo Sprint
Need your entire core operations documented in one week? We run a 5-day intensive sprint — intake on Monday, full playbook delivered Friday. Ideal before a fundraise, a key hire, or when the chaos finally becomes unsustainable.
$2,997 one time
Book a sprint →

What clients say

Clarity changes everything.

"We went from a 3-week onboarding that still left people confused to a 5-day process with zero founder involvement. Virgo paid for itself in the first month."
Marcus T. Founder · E-commerce brand, 12 employees
"I'd tried to document our processes three times before. It always died in a Google Doc nobody used. Virgo actually built something my team opens every day."
Priya S. COO · Marketing agency, 22 employees
"We were raising our Series A and our ops were held together with Slack messages and memory. Virgo built our entire operations wiki in two weeks. Investors noticed."
James K. CEO · SaaS startup, 8 employees

Who it's for

Built for founders who are
the bottleneck.

♍
Founders scaling from 3 to 30 people
You're hiring faster than you can train. Every new person slows you down instead of helping. Virgo builds the systems that let your team actually run without you.
♍
Operators preparing for a key hire
Bringing on a first manager, a department head, or a COO? They need documented processes to step into — not a verbal download over two weeks of meetings.
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Teams preparing to raise capital
Investors ask about operations. Clean, documented processes signal a company that can scale. Virgo makes your business look exactly as organized as you need it to be.
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Service businesses with repeat processes
Agencies, consultancies, professional service firms — any business where consistent delivery is the product benefits immediately from documented SOPs.
Virgo is not for everyone.
We work with founders who are serious about building a company that doesn't depend entirely on them. If you're not ready to implement what we document, we're not the right fit yet.
  • Solo freelancers with no team to systemize for
  • Founders who want a one-time PDF and no ongoing work
  • Businesses not yet generating consistent revenue
  • Teams where the founder controls everything by choice

Start with a free audit

Your team shouldn't need
to ask you how
to do their job.

We'll audit your current processes for free and show you exactly where your biggest operational gaps are. No commitment required.

Get your free audit → View pricing